An Unconventional Set of Keys

Book Camille for Your Next Speaking Engagement

A journey from closed doors to the executive boardroom.

Camille’s leadership and approachable style has provided her the opportunity to positively influence others through speaking engagements and mentorships.

Camille presents on many topics including: leadership, change management, creating memorable customer experiences, impactful teamwork, motivating sales leaders, weaving empathy and emotional IQ into your business processes, personal goal setting and determination.

She believes that reframing stories is not only crucial to one’s inner peace and professional career, but is just as important to your clients ability to relate to your team, product or business.

 

Keynote Topics:

 

Customer Experience

Unleashing Momentum

Servant Leadership and Company Culture

Leadership and Change Management

Warranty - Experience & Processes

Tenacity and Resilience

Customer Advocacy - Turning Frowns Upside Down

“Winning” customers over the phone

Team Training - Creating Urgency and Motivation

 
 
  • Upcoming Engagements:

    January 2025

    Tilson Homes Leadership Conference - San Antonio, TX

    Opening Keynote Speaker

    February 2025

    2025 NAHB - International Builders Show (IBS) Las Vegas, NV -

    Speaker - Building Knowledge Session - Navigating Customer Challenges: Turning Mistakes into Opportunities

    2024 NAHB - International Builders Show (IBS) Las Vegas, NV - Super Session Speaker (Co-Panelist)

    The Experience: Creating a VIP Total Customer Experience

    WIR+CC - Women in Residential +Commercial Construction

    September 2024 Annual Conference - Phoenix, AZ

    Keynote Speaker - Closing Presenter - “Continuing the Journey: Engaging, Reflecting, and Networking Beyond the Conference”

    WIR+CC - Women in Residential +Commercial Construction

    October 2023 Annual Conference Nashville, TN

    Key Note Speaker - Presentation “The end of the sales phase is Only the beginning of your customers’ true service experience’. Voted 4.6 stars out of 5!

    Sparklight (Cable One)

    2023 Annual Sales Leadership Conference, Phoenix, Arizona

    Key Note Speaker - Having a Shark Like Mentality in Business/ Change Management

    Voted best speaker out of 4 presenters!

    2023 NAHB International Builders Show (IBS), Las Vegas, NV Speaker - Remodeling Central

    Remodelers’ Customer Experience: Top Strategies to Implement Today

    Consero Contact Center Forum 2021, Litchfield Park, AZ

    Panelist - Delivering Quality Service & Change Management

    Avid Ratings

    2018 - Avid Ratings Annual Awards Conference, Madison, WI

    Panelist - Discussion Customer Service 101 & Leadership Essentials

    The Garcia Group - My Home Group Realty, Goodyear, AZ

    2019 Key Speaker - Presenting topic: Sales & Customer Relationships

    Meritage Homes Corporation Homes Leadership Conferences, Las Vegas, Nevada 2012, 2014, 2015, 2016

    2012 Presenting topic: Customer Service - Improving the warranty process

    2014 Presenting topic: Managing Customer Escalations

    2015 Presenting topics: (3 sessions): Cultural Awareness - Understanding Today's Cultural Buyers, The "Nordstrom Way" - Delivering Excellent Customer Service, Construction Service - Understanding & Overcoming Buyer Objections

    2016 Presenting topic: Above & Beyond- Recognizing Customer Service/Warranty Leaders

    Dupont - Tyvek Annual Sales Conference, Scottsdale AZ 2016 - Keynote Speaker

    Presenting topic: Innovation & New Home Energy Efficiency